Benenden Healthcare

Affordable healthcare that both your head and heart can agree on


We’ve teamed up with award winning healthcare provider, Benenden to offer you a wide range of discretionary private healthcare services that’ll support you when you need it most. You can join the healthcare scheme for just £10.25 a month.


Why we’ve chosen to work with Benenden

Because their healthcare solution is:

  • Smart because they complement the excellent work of the NHS
  • Simple because anyone is accepted for the same price, with no pre-existing conditions are excluded
  • Wide ranging – including private diagnosis, private treatment and surgery of over 250 conditions, physiotherapy, GP and psychological wellbeing 24/7 helplines
  • Affordable at the low monthly fee of just £10.25

Why private healthcare makes sense

While the NHS provides an amazing service, increasing pressure on NHS budgets means that demand for services increasingly outstrips the resources. This can lead to significant waiting times for both diagnosis and treatment which could potentially impact on your quality of life and long-term health.

How Benenden Healthcare complements the NHS

Benenden Healthcare complements the NHS to give you access to private healthcare services when there is a wait on the NHS.

Once you join the scheme, you can benefit from immediate access to:

  • GP 24/7: convenient access to a qualified, UK-based GP 24/7, from anywhere in the world. Private prescriptions available in the UK (additional costs apply)
  • 24/7 Psychological Wellbeing Helpline: access to a qualified therapist who can offer advice and support for a range of topics including relationship worries, anxiety and bereavement

Then, after just six months of membership, you can request access to:

  • Medical diagnostics: private consultations and test when NHS referrals involve waiting times more than three weeks
  • Medical treatment and surgery: private treatment for over 250 conditions when NHS referrals involve waiting times more than five weeks
  • Physiotherapy: including both self-managed exercise supported by on-going telephone support and/or up to 6 face-to-face physiotherapy. No GP referral is required 
  • Psychological wellbeing support: structured and positive short term support for depression, bereavements, anxiety and other mental health issues. Treatment can include guided self-help as well as telephone or face-to-face counselling

What does discretionary healthcare mean?

We are not a medical insurer; we provide our healthcare services on a discretionary basis. When you call to request our services we review your case based on your current wait on the NHS. If your wait for diagnosis is more than three weeks we provide diagnostic support, if your wait for treatment is more than five weeks we can help with treatment and surgery for all approved conditions. For more information please review ‘Your Guide to Benenden Healthcare’.

Who are Benenden?

Benenden is an award-winning health and wellbeing provider with over 800,000 members. They have been supporting members for over 110 years, so you can be assured you’re in safe hands. Importantly there are no excesses to pay to access their services and there are no exclusions based on your age or pre-existing medical conditions.


Want more information?

Download ‘Your Guide to Benenden Healthcare’  which explains all the services provided with Benenden health in more detail – including what’s included, what’s excluded and how to access the services.

To find out how to join, call 0800 414 8183* or take at a look at the Benenden website here.

Share the benefits of Benenden membership with your family

For an additional £10.25 per person, per month you can also sign up your family and friends.


Just call 0800 414 8183* to get them added today, whatever their age or medical history.


* Please note that your call may be recorded for our mutual security and also for training and quality purposes. Lines are open 8am – 5pm, Monday to Friday (except Bank Holidays).

Benenden is a trading name of The Benenden Healthcare Society Limited and its subsidiaries.

Benenden Personal Healthcare is offered by The Benenden Healthcare Society Limited, which is an incorporated Friendly Society, registered under the Friendly Societies Act 1992, registered number 480F. The Society’s contractual business (the provision of tuberculosis benefit) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, FRN 205351. Verify our registration at The remainder of the Society’s business is undertaken on a discretionary basis.

No personal recommendation has been given on the suitability of this product, if in doubt you should seek independent advice.

Registered Office: The Benenden Healthcare Society Limited, Holgate Park Drive, York, YO26 4GG.